Got a question? We’re happy to help you find an answer. Browse our list of frequently asked questions below — we’ve got a feeling you’ll find what you’re looking for! If not, please feel free to reach out.
Q: I want to buy only a few items from your website, is that ok?
① Of course you can, but you need to pay attention to whether we have our overseas warehouse in your country, if not,We will ship from China, the shipping time will be slightly longer. ② Usually our delivery time is 1-2 days.
Q: What if I want to order products in bulk from you?
You can click the contact bar on the right side of the website or contact us at the top of the website. At the same time, we need you to simply register your email, name and other information, so that we can give you feedback as soon as possible.
Q: If I have a shipping forwarder in China, can I use my own shipping forwarder?
Of course, we will transport the goods to the designated location.
Q: How can I track my order shipment?
After the order ships, the tracking number will be sent to the email address you provided when placing the order. You can also retrieve your tracking number by logging into your account on our website and clicking on the order number of the order you want to track. If you feel trouble, you can also contact us, we will show you the real-time logistics situation.
Q: Can you give me a better price?
We have surely different price policy for different order quantity. If you have big demand on quantity, please contact us to get some discounts!
Q: Where are your overseas warehouses located?
Our overseas warehouses are located in the United States, the United Kingdom, Belgium, Germany and other European countries.
Q: What payment methods do you support?
We mainly have the following payment methods, if you have other payment methods, please contact us for negotiation, thank you! ① PAYMENTT/T 30% deposit before production, 70% balance at sight of BL copy. ② 100% L/C against at all the shipping documents. ③ Westunion and Paypal. ④ PayPal ⑤ ESCROW